Policies

This Privacy Statement explains how MeshForge Academy collects, uses, and shares personal information when you browse gateway-core.one, register for events, or purchase training services for teams based in the Republic of Korea and abroad.

The controller responsible for processing is MeshForge Academy, reachable at the contact email listed on this page. Where MeshForge Academy processes data on behalf of your employer, your employer may also act as a controller for employee contact details.

This statement is written in accessible language but is not a substitute for legal advice tailored to your organization.

We collect identifiers such as name, work email, phone number, company name, and role when you submit forms or register for programs. We also collect technical data such as IP address, device type, and approximate location derived from network information for security and analytics when permitted.

Payment-related data is processed by payment partners where applicable; MeshForge Academy receives confirmation of payment status rather than full card numbers when card payments are enabled for an engagement.

If you join virtual sessions, we may collect attendance timestamps, chat messages you submit, and poll responses used to improve facilitation quality.

We use infrastructure and communications providers to host the website, deliver email, and run virtual classrooms. These processors are bound by agreements requiring appropriate technical and organizational measures.

Analytics tools may be enabled only where permitted by your cookie choices. MeshForge Academy does not sell personal information as defined under applicable Korean and international frameworks.

If MeshForge Academy undergoes a business transition such as a merger, personal information may transfer as part of that transaction subject to commitments consistent with this statement.

Questions about this Privacy Statement can be directed to hello@gateway-core.one with the subject line “Privacy inquiry”. We aim to acknowledge messages within five business days.

If you are represented by procurement or legal counsel, please copy them on correspondence to avoid delays.

For postal correspondence, use the registered business address published in the site footer.

We use personal information to deliver programs, communicate schedules, invoice organizations, improve curricula, and protect the security of our services. Marketing communications are sent only with consent or another lawful basis recognized in Korea.

Aggregated statistics may be produced for internal reporting; such statistics do not identify individuals.

Automated decision-making that produces legal or similarly significant effects is not used for standard training registrations.

Depending on your role and applicable law, you may have rights to access, correct, delete, or restrict certain processing of your personal information. Organizations purchasing on behalf of employees should route individual requests through their internal privacy office when required by policy.

You may withdraw consent for optional marketing emails at any time using unsubscribe links or by contacting hello@gateway-core.one.

If you believe MeshForge Academy has processed data unlawfully, you may lodge a complaint with a competent supervisory authority where such a right exists.

Registration data is retained for the duration of the business relationship plus a reasonable period to resolve disputes and meet tax or accounting obligations. Virtual session recordings, if offered, are retained only according to program-specific notices.

Technical logs used for security monitoring are retained on a rolling basis consistent with risk management practices, typically not longer than twelve months unless an incident investigation requires longer retention.

When data is no longer needed, MeshForge Academy deletes or anonymizes it unless a longer retention period is required by law.

Organizations purchasing MeshForge Academy programs for teams in Korea may request refunds or credits according to this Cancellation Policy and any written order form.

Individuals purchasing on behalf of themselves without a corporate contract receive the same baseline protections described here unless a separate consumer notice applies.

Submit cancellation requests to hello@gateway-core.one with program name, cohort date, and purchaser contact details. MeshForge Academy will confirm receipt and outline any documentation required.

Approved refunds for card payments are returned to the original payment method where technically possible; otherwise MeshForge Academy coordinates an alternative reasonable method.

This policy covers standard public cohorts and advisory workshops sold directly by MeshForge Academy. Custom engagements may include different cancellation windows in signed statements of work.

All cancellation correspondence should reference invoice numbers when available to accelerate matching in accounting systems.

Non-refundable items include third-party venue fees already committed, printed materials shipped, or digital assets explicitly marked as non-refundable in the order form.

If MeshForge Academy cancels a cohort, participants may choose a full refund or transfer to another date without penalty.

For cohort programs, cancellations received at least fourteen days before the start date may receive a full refund minus any non-recoverable third-party costs disclosed at purchase.

Cancellations received between seven and fourteen days before the start date may receive a fifty percent credit toward a future cohort within twelve months.

Cancellations received fewer than seven days before the start date are generally not eligible for refunds, though MeshForge Academy may offer credits on a case-by-case basis where fairness supports doing so.

Refunds, when approved, are processed within fourteen business days of approval unless banking holidays extend timelines.

For questions about how MeshForge Academy uses cookies, email hello@gateway-core.one with “Cookie inquiry” in the subject line.

If you represent an enterprise customer, please include your company name so we can route the request appropriately.

Where required, MeshForge Academy relies on your consent before storing non-essential cookies. You may withdraw consent at any time through the cookie preferences link in the footer or by clearing cookies in your browser.

Essential cookies required for security, load balancing, or basic site operation may be set without consent where permitted by law.

If analytics or embedded media providers set cookies, they do so under their own policies. MeshForge Academy limits embedded third-party content on this marketing site.

When new processors are introduced, this Cookie Settings page will be updated with a realistic last-updated date.

Strictly necessary cookies support navigation, cookie-banner memory, and security features. Functional cookies remember choices such as theme preference when you opt in. Analytics cookies, if enabled, help MeshForge Academy understand aggregate traffic patterns.

You can revisit decisions through the Cookie Settings link. Browser vendors publish instructions for blocking or deleting cookies; doing so may affect site features such as dark mode persistence.

Cookies are small text files stored on your device. They can be session cookies, which expire when you close the browser, or persistent cookies, which remain for a defined period.

MeshForge Academy uses cookies sparingly and documents purposes in the table where a table is presented on the full policy view inside the policies page.